Orders are generally shipped out within 1-3 business days depending on when your order lands.

At the moment our return and exchange policy only extends to received broken product. If you receive a damaged item, please contact us with your Order #, Name and photos so we can further assist you.

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Please email us at orders@dragonfigurines.net or use the Get In Touch With Us form on our contact page to reach one of our assistants.

Please contact us ASAP before your order ships out. You may be responsible for future reshipping fees if your provided address is in error.

We only ship within the continental United States.

Typically our default is to package your order in one box; however, sometimes depending on your order size this may be in a couple boxes.